author of the article jekky

Spring Festival approaching, some companies it is chattering away, April promotional activities, such as free gifts to one of the most common ways of promotion. However, gifts also led to a number of consumer disputes, such as when consumers return to the gifts, which should not withdraw? If the donations are used to discount back when? A gift that resulted in injuries to consumers, who pay the bill? These issues in recent days, the reporter did a study in an interview. Return to refrigerator gifts that the retired? Recently, some of Mr. Gao in the center more than 10,000 yuan to buy a refrigerator, such as companies engaged in support activities, so he is free to microwave ovens and electric kettle. “At that moment caught my microwave is broken, as at home as a gift for the microwave, I want to use.” Well, Mr. Gao does not believe that the microwave can be used very satisfactory, but the refrigerator has a problem: He said that the refrigerator is embedded in the wall signs, and some did not give him satisfaction, he went to come back. After negotiations, traders, it was found that the refrigerator in the “three guarantees” in the framework agreed to return, but asked that Mr. Gao returned all the gifts and the gifts are used, based on the original in the a discount rate of increase, he had some compensation for the discounts. That Mr. Gao is not accepted, “the return is not due to negligence, I have not the responsibility, it must return a gift, in addition to the price written on the original gift is the price discount, the price not fair. “Several lawyers CASE statement yesterday, the reporter heard the Shahekou Wang CASE staff, he said, at the moment, a gift really caused a lot of consumer disputes, but the state laws and regulations in return, the gifts must be returned not Clearly, in general, the parties agree to. Liaoning, Wang Wei, was a lawyer, one of the lawyers, that the gifts usually between traders and consumers based on actual purpose of the agreement includes the sale of goods and operating conditions donation of a product, selling goods when the contract is invalid or revoked, the consumer must return the donations, but the freight would be carried out. Dalian CASE leaders disagree with that person, that if the manufacturers or the company is not the reason for the return, the consumer can not return the gifts. For if the company of negligence or error, the return is not dependent on the subjective wishes of consumers, companies are responsible. And if the companies meet “non-refundable fee is not returned,” against the “three guarantees” the unconditional return of the essential requirements. The height of the problems caused by many gifts, for example, Mr. Han people to buy certain goods at that time will receive an iron pot in his use of pot, glass lid explode, causing injuries to his left hand blown. Mr. Han then found the company to discuss the idea, but the other party, which is a gift from the pan instead of shopping for goods, so shopping is not liable. Shahekou The CASE staff, said Mr. Wang, donations and contributions to business use, and it is also the “three guarantees” service, quality problems or even cause damage to Consumers, businesses must be responsible. Controversy was a gift, Mr. Wang said that in fact, companies can reduce the risk of loss of gifts, such as pre-signed specific agreements with the consumer, the consumer has agreed to return, there must be back of the gifts and talents to be used as how we should discount that. So to avoid litigation, but also to prevent loss.